How To Claim - Funeral Cover

When a loved one dies, the grieving family wants nothing more than to give them a fitting farewell, and the very last thing they need to worry about is how to cover the costs of the funeral. Our affordable funeral plan pays out a lump sum within 48 hours. All we need is the claim documentation and details of the nominated beneficiaries and as soon as payment has been approved, it will be available, so the funeral plans can go ahead without delay.

Benefits of our Funeral Insurance policy include:

  • No requirement for a medical examination prior to taking the policy.
  • Acceptance is guaranteed for all residents of the Republic of Mozambique aged between 18 and 65.
  • Cover can extend to your partner, children, parents and parents-in-law.

Claims Procedure

  • Advise Hollard of the claim immediately.
  • Complete the claim form in full and submit it to:

Hollard Moçambique Companhia de Seguros, S.A.R.L.

E-mail: claimsr@hollard.co.mz  

Hand delivery Address:

Hollard Moçambique Companhia de Seguros, S.A.R.L.
Avenue Sociedade de Geografia no 269, 1st Floor
Maputo

Download and complete the claim form:

Documents to be submitted with the claim form (without prejudice):

  • Copy of the policy
  • Certified copy of Policyholder ID
  • Certified copy of the deceased's ID (if the deceased is different from the policyholder)
  • Copy of the person’s ID that participates in the claim
  • Certified copy of Death Certificate
  • Proof of relationship (in case of spouse’s death)
  • Beneficiary's banking details
  • Police case number (in case of an accident)